KIADDA LAB provides checkout through Shopify and its supported payment providers.
Accepted Payment Methods
Payment methods available for your order appear at checkout and may depend on country, currency and device. Use an option displayed there.
Order Acceptance and Payment
Placing an order is an offer to purchase. We must receive and process payment before confirming acceptance and may decline, change or cancel an order. If this happens, we will attempt to contact you using the details supplied.
Provide accurate, complete and current purchase, billing and payment details. You confirm that you are authorized to use the payment method, the supplied information is correct and the provider will honor the charge. A payment authorization may temporarily appear before a charge is completed or released.
Prices, Promotions and Charges
Prices, discounts and promotions may change without notice. Your applicable price is the price when you order, as shown in the confirmation. Unless expressly included, prices exclude taxes, shipping, handling, customs and import charges. Separate promotion terms prevail where they conflict with the Terms of Service.
Prices may differ from those offered by other retailers. You are responsible for applicable taxes and charges. Your bank or payment provider may impose conversion or international transaction fees outside our control.
Payment Security
Payment data is transmitted over encrypted connections and processed by payment providers. We do not directly store complete card numbers or security codes. Never send full card details by email.
Failed or Declined Payments
Check billing details, available funds and any verification required by your bank, or try another checkout method.
Cancellations and Cancellation Fee
Email roderickzxj@gmail.com within 12 hours of placing an order to request cancellation. Shipped orders cannot be cancelled. Approved cancellations have a 5% fee deducted from the refund because our payment provider does not refund its transaction fee, subject to applicable law.
Refunds
Approved refunds are returned to the original payment method within 10 business days after return inspection and approval. Banks and card providers may require extra time. Change-of-mind returns receive a full refund after the return conditions are met; you pay return postage. For undeliverable parcels returned to us, the original shipping cost is deducted if you choose a refund.
If more than 15 business days have passed since refund approval, email roderickzxj@gmail.com. See our Returns and Exchange policy for the full conditions.
Contact
For payment questions, email roderickzxj@gmail.com with your order number. See our Terms of Service and Privacy Policy for further details.
Your Statutory Rights
These policies do not limit mandatory consumer rights that cannot be excluded under applicable law. Any return conditions, cancellation deadlines or fees apply only to the extent permitted by that law.